Making Finance Feel Human

(Introduction)

This project wasn't just about design it was about dismantling the cold language of finance and replacing it with clarity, warmth, and trust. From onboarding to dashboard, every touchpoint was reimagined.

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CLIENT :

Meridian Finance

year :

services :

UX Strategy

-

Product Design

The challenges

The challenges

Meridian is a fintech built on radical transparency but their product felt as opaque as every other bank. To close this gap, we created an interface system that fuses data density with human-centred clarity, turning complex financial information into intuitive decision-making tools.

Meridian is a fintech built on radical transparency but their product felt as opaque as every other bank. To close this gap, we created an interface system that fuses data density with human-centred clarity, turning complex financial information into intuitive decision-making tools.

The Solutions

We redesigned Meridian's entire product experience from the ground up. A modular design system ensured consistency across web and mobile. Progressive disclosure patterns reduced cognitive load during onboarding, while custom data visualisations made spending insights immediately legible and actionable.

The Results

Post-redesign, Meridian reported significant improvements across all key metrics. User trust scores climbed and churn dropped dramatically validating the strategy that clarity is the ultimate competitive advantage in fintech.

Post-redesign, Meridian reported significant improvements across all key metrics. User trust scores climbed and churn dropped dramatically validating the strategy that clarity is the ultimate competitive advantage in fintech.

41%

41%

Reduction in Onboarding Drop-off

Reduction in Onboarding Drop-off

2.8×

2.8×

Increase in Daily Active Users

Increase in Daily Active Users

Get in touch

DO ONE THING WELL, INDIVIDUALLY CREATE CHANGE, COLLECTIVELY

// GET IN TOUCH

124 City Road, London, EC1V 2NX

// READY TO START

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Geometric yellow triangles receding into darkness
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greyscale photo of classic vehicle on ground

© 2025 Mediancy. All rights reserved.

Get in touch

DO ONE THING WELL, INDIVIDUALLY CREATE CHANGE, COLLECTIVELY

// GET IN TOUCH

124 City Road, London, EC1V 2NX

// READY TO START

Sunset over a calm ocean
Geometric yellow triangles receding into darkness
Chess pieces on a wooden board with dramatic shadows.
greyscale photo of classic vehicle on ground

© 2025 Mediancy. All rights reserved.

Get in touch

DO ONE THING WELL, INDIVIDUALLY CREATE CHANGE, COLLECTIVELY

// GET IN TOUCH

124 City Road, London, EC1V 2NX

// READY TO START

Sunset over a calm ocean
Geometric yellow triangles receding into darkness
Chess pieces on a wooden board with dramatic shadows.
greyscale photo of classic vehicle on ground

© 2025 Mediancy. All rights reserved.

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